This policy describes how MIRIDIA SASU processes personal data in connection with the marketing website and the hosting services offered under the Miridia brand. It reflects Regulation (EU) 2016/679 (GDPR) and applicable French data-protection law.
1. Purpose
This policy informs you about the processing carried out through the public website, the client area (billing/support system), and the provision of hosting services (game servers, VPS, web, colocation, etc.) under your applicable contract.
2. Data controller
The controller is MIRIDIA SASU, 200 rue de la Croix-Nivert, 75015 Paris, France — SIRET 10166319300015, VAT FR57101663193.
3. Data we process
We may process: account and identity data (name, company, contact details, login identifiers); billing and payment data (invoices; payment data handled by payment/banking partners); technical data related to hosting (IP addresses, logs, metrics required for operation and security); content you host (depending on the service); and support interactions (tickets, email). Where a field is mandatory it is indicated in the relevant form.
4. Purposes and legal bases
We use this data to run customer accounts and the contractual relationship (contract); meet invoicing and accounting obligations (legal obligation); provide hosting, continuity of service, billing and support (legitimate interest); protect infrastructure and detect abuse (legitimate interest); comply with legal requirements; and, where required, on the basis of consent (e.g. some non-essential cookies).
5. Recipients, processors, transfers
Data is only accessible to authorised staff. We use processors (hosting, network, CDN, payment, email, billing) under GDPR Article 28 agreements. Transfers outside the EEA, where they occur, are covered by standard contractual clauses, adequacy decisions, or other appropriate safeguards.
6. Retention
Retention depends on the data type: the business relationship and statutory accounting/tax limits; short-to-medium terms for security logs; account data for as long as the account is active, then intermediate archiving for the applicable limitation periods.
7. Your rights
You may have the right to access, rectify, erase, restrict processing, object, request data portability (where applicable) and, under French law, define instructions for the fate of your data after death. You may lodge a complaint with the CNIL (www.cnil.fr). To exercise your rights, contact us with proof of identity and a description of your request.
8. Cookies and similar technologies
The site may use cookies for strictly necessary operation, optional analytics, or to improve the experience, subject to the consent mechanism in place. You can change browser settings to refuse some cookies; some features may then not work.
9. Security
We apply appropriate technical and organisational measures (access control, separation, backups, monitoring) proportionate to the risk. No system is 100% secure — please report any account-related incident to us.
10. Changes to this policy
We may update this policy to reflect changes in our processing or the law. The version dated at the top supersedes prior versions.